Job overview
The HR Associate provides operational and administrative support to the Human Resources function, focusing on HRIS-based processes, data accuracy, employee support, and timely coordination of HR activities. The role emphasizes system-driven workflows rather than manual paperwork, ensuring efficient, compliant, and responsive HR services.
Key Responsibilities
HRIS & Data Management
- Maintain accurate and up-to-date employee records in the HR Information System.
- Encode, update, and validate employee data, including 201 files, contracts, movements, and status changes.
- Support data audits and consistency across timekeeping, payroll, leave, and performance modules.
- Generate standard HR reports and dashboards as required.
Recruitment & Onboarding Support
- Assist in posting job openings and managing applicant-tracking systems.
- Coordinate interview schedules and recruitment communications.
- Prepare onboarding checklists, system-access requests, and digital employee records.
- Ensure new hires are properly enrolled in HRIS and payroll systems.
Employee Records & HR Administration
- Assist in processing promotions, transfers, resignations, and end-of-contract movements.
- Maintain digital contracts, memos, notices, and acknowledgements.
- Support labor-standard and internal-policy compliance requirements.
- Assist in preparing certificates of employment and employment verifications.
Employee Support & Coordination
- Serve as the first-level HR contact for routine employee inquiries.
- Coordinate HR-related requests through email, chat, or ticketing systems.
- Escalate complex issues to the HR Manager or HR Officer when necessary.
- Support employee engagement, training, and internal-communication initiatives.
Payroll & Timekeeping Support
- Assist in validating attendance, leave, and overtime records before payroll processing.
- Coordinate with payroll or finance teams for clarifications and corrections.
- Support documentation for government and statutory requirements.
Qualifications
- Bachelor's degree in Human Resource Management, Psychology, Business Administration, or a related field.
- At least one year of HR, administrative, or HRIS-related experience. Fresh graduates with strong systems aptitude may be considered.
- Familiarity with HRIS, applicant-tracking systems, and basic HR analytics.
- Strong attention to detail and data accuracy.
- Good written and verbal communication skills.
- Ability to work independently in a remote or hybrid environment.
Core Competencies
- HR systems and data accuracy.
- Confidentiality and professional ethics.
- Organization and time management.
- Responsiveness and customer orientation.
- Digital literacy and process compliance.
Key Performance Indicators
- HRIS data accuracy rate of at least 99 percent.
- Timeliness of onboarding, movements, and other HR transactions.
- Response time to employee HR inquiries.
- Error rate in attendance and payroll-related submissions.
- Compliance with HR documentation and audit requirements.
Work Setup
- Hybrid or remote work arrangement.
- Fully system-driven HR processes with minimal manual transactions.
